New Partner Onboarding
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Send Partnership Agreement & Quotation
Send the Partnership Agreement link along with a quotation for payment. -
Verify Submitted Agreement
Once the partner submits the Partner Agreement, its status will be set to Open.
The Partner Manager has to verify the details. Ensure Company Name is accurate. -
Invoice Creation
After payment is received, the accounts team should create an Invoice. -
Link Invoice to Agreement
Once the invoice is ready, the Partner Manager updates the Payment Mode to Bank Transfer and links the Invoice ID to the Partner Agreement. -
Create Partner Record
Create a new Partner Record with all the required information and mark it as Enabled (this step is done manually by the Partner Manager). -
Link Partner Record to Agreement
Link the newly created Partner record to the Partner Agreement using the Partner field. -
Submit Partnership Agreement
Change the Partner Agreement Status to Submitted. This will:- Send a notification to the partner that their partnership is activated.
- Share the signed Partnership Agreement with them.
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Verify Partner Record Details
Go to the Partner Record and double-check the following:- Enabled is ticked
- Partner Name and Company Name are correct
- User email is set (must match the Frappe Cloud account email, since Partner Privileges on FC are tied to the same email)
- Address, Country, and Territory are filled properly
- Contract Start Date and Contract End Date are accurate as per the Partner Agreement (most important, as renewal notifications are based on this field)
- Partner Manager is set
- Certifications are linked (if available)