Grievance

Grievance policy is in place for filing a formal complaint regarding a workplace, job, and/or coworker dispute or any other issue. This policy is implemented to help address employee concerns in a constructive and fair manner.

Disciplinary Procedure

To encourage employees to adhere to organizational policies and procedures:

• Any kind of misconduct, security breach, internal conflict, etc would be considered under disciplinary action.
• An employee can raise an official complaint through the employee grievance or email to complaints@erpnext.com
• Upon analysis of the raised conflict, the complaints committee determines that the employee has committed a disciplinary offence and the following disciplinary action may be taken:

Verbal Warning

• A verbal warning will be given by the complaints committee stating that any further misconduct will render the employee liable to further, more severe disciplinary action.
• The employee should be informed of the period that the warning will remain “live”, this is normally three months.

Written Warning

• The employee may receive a first written warning where either:
• Serious misconduct / Repetitive minor misconduct has been committed.
• Further minor misconduct has been committed by an employee following a recorded verbal warning that remains “live”.

The warning will:

• Set out the nature of the offence committed.
• Inform the employee that further misconduct is liable to result in further disciplinary action under this procedure.
• Specify the period for which the warning will remain "live", after such period. The first written warning will normally remain “live” for three months.
• A copy of the letter informing the employee of this sanction will be sent to the individual, and a copy will be retained on the personnel file for the duration of the warning.
• Further depending on the seriousness employees may be suspended for a month with 50% pay cut off.
• During the time off the employee shall reflect upon his/her actions and would not be accessing any work related information.

Dismissal

• Where the employee has committed further acts of misconduct or continues to follow the same breach post suspension the company has the right to terminate the employee from his/her services.