Frappe Technologies

ISSUE N

O

58

September 2025

~8 min read

Product Updates

Check out new features and improvements in Framework, ERPNext, Frappe HR and more.

Read more

Event Updates

Get the scoop on Frappeverse India and explore other upcoming happenings.

Read more

Public Webinars

Explore and sign up for the webinars scheduled this month on ERPNext.

Read more

A September to Remember

Every company builds around something. For us, it has always been open-source. It influences the software we develop and defines a culture where freedom, authenticity, and excellence are the cornerstones for building better technology and stronger community.

We’ve poured that belief into our first-ever documentary - Open by Default, where you see Frappe as it really is.

Watch the film on YouTube

A documentary film on Frappe

Product Updates

What if we told you that you no longer have to jump between tabs just to solve a single support ticket? 

With the latest and biggest update to Frappe Helpdesk, the new ticket view puts everything in one place: SLA tracking, customer details, related tickets, and who else is working on it. And now, with built-in telephony using Twilio or Exotel, agents can call customers straight from the ticket. Every call is tracked and logged automatically. It’s faster, cleaner, and just makes more sense.

Updates in Frappe Helpdesk

There’s a lot more where that came from. For the full rundown on all our products, check out our latest product update blog.

Partner Upgrade

September brought in six new partners, each from distinct regions and experts in their fields. Their unique strengths are now part of our growing partner network.

Welcome on board!

If open-source drives you, join the Frappe Partner network and help more businesses grow with ERPNext.

Frappe School

Around 40 students joined our ERPNext training batches in September and we're glad to see the interest growing with each round.

Coming up in October:

Two batches of hands-on ERPNext and Frappe Framework training and certification start this month.

  1. ERPNext Functional Training and Certification by Jalal Wazir | 11 Oct - 2 Nov 2025

  2. Frappe Framework Online Training & Certification by Hussain Nagaria | 28 Oct – 30 Oct 2025

Curious about training in another language? Or keen to become a trainer yourself? Drop us a line at school@frappe.io. Every month, Frappe School lists new jobs from companies actively hiring around the world. This month, there are 48 openings for roles such as ERPNext implementors, functional consultants, and developers.

Check out the latest jobs and apply now

Frappeverse India 2025

September belonged to our flagship open-source event, Frappeverse 2025, brought to life by Team Frappe and its passionate community. Around 1,000 folks from 36 countries gathered at Nehru Centre, Mumbai, to geek out on open-source, see what’s new and connect with the global community like never before. Two energetic days, and we’re still riding the high!

Frappeverse India 2025

So many new developments and announcements surfaced at Frappeverse India 2025. Missed the event? We've got you covered! Head over to the Frappeverse India 2025 playlist and catch all the sessions - with more talks still being added regularly.

GITEX GLOBAL, Dubai

Frappe is returning to GITEX GLOBAL this October, and this time we’re teaming up with Traffic Tech (Gulf) W.L.L., Quark Cyber Systems (QCS), Wahni IT Solutions – UAE, and Peniel Technology LLC. Join us from October 13–17 at the Dubai World Trade Centre, Hall 7, Stand 19. We’ll be showcasing what’s new in our open-source ecosystem and meeting folks from across the tech world.

For more information, visit gitex.com.

Catch us at GITEX GLOBAL, Dubai

Public Webinars

Public webinars at Frappe is a space to both learn from industry experts and share what you’ve been building with ERPNext and Frappe.

This October, we’re hosting five sessions covering topics like enterprise use cases, CRM, payroll, and compliance.

Public Webinars in October

To get full details on speakers and the sessions, check out the full schedule and register now

If you'd like to conduct a webinar in the coming months, fill out this form and we will soon get in touch with you.

The Frappe Podcast

After launching the first two episodes of the Frappe podcasts in August, the responses have been uplifting and have pushed us to go deeper and to bring more stories to you from the community to the mic.

The Frappe Podcast on YouTube and Spotify

Episode 3 and 4 are now out featuring Rucha Mahabal and Jannat Patel from the engineering teams at Frappe. Both of them have taken different journeys, with their own turns and choices along the way and their stories are ones you’ll want to hear.

We’ll be back on the first and third Friday of every month with new episodes. Hit subscribe and follow us on Spotify so the next story finds you right on time.

Reader's Corner

Despite a very happening month, the team still took some time to put their thoughts and ideas into writing.


Give them a read here:

  1. Are the Deers Chaotic? by Mangesh Mane

  2. Reflections from Frappeverse 2025 by Rushabh Mehta

  3. Product Updates for September 2025 by Jannat Patel

A few insightful reads from the team - 

  1. The path to profitability
    It took more than a decade for Frappe to go from sustainability to profitability. Some reflections from the journey.

  2. The Fastest ERPNext Implementation on the Planet

    From disaster to digital clarity: How ERPNext helped Wayanad recover from a landslide and breathe again

  3. How Digitalis Technologies was built on belief and bold choices
    From customer to Silver partner. Dipane Gupta founded Digitalis Technologies with a sheer belief in ERPNext and a drive to solve real-world business problems.

  4. ERPNext vs Frappe CRM: What's the Difference?

    Wondering why Frappe has two CRMs and which one’s right for you? We break it down with context, clarity, and what's coming next.

  5. Beating Redis with a Dictionary and Redis
    It's caches all the way down.

  6. Introducing Frappe Lending
    Benefits of using an open source Loan Management System

  7. K&K Software believes in fixing the process not the product
    Software fails often, but not always for the reasons we think. When an ERPNext implementation failed for Philipp Weisshaar as a customer, he didn’t just give up on it.

  8. Will AI go the 3d printing way?
    Just like today, 20 years ago another technology had promised to revolutionise an industry. But what really happened?

  9. Product Updates for June 2025

  10. On the Ground with Frappe’s Delhi NCR Partners
    My experience during my recent trip to Delhi NCR to meet some of Frappe's current & prospective partners.

Reader’s Corner

A few insightful reads from the team - 

  1. The path to profitability
    It took more than a decade for Frappe to go from sustainability to profitability. Some reflections from the journey.

  2. The Fastest ERPNext Implementation on the Planet

    From disaster to digital clarity: How ERPNext helped Wayanad recover from a landslide and breathe again

  3. How Digitalis Technologies was built on belief and bold choices
    From customer to Silver partner. Dipane Gupta founded Digitalis Technologies with a sheer belief in ERPNext and a drive to solve real-world business problems.

  4. ERPNext vs Frappe CRM: What's the Difference?

    Wondering why Frappe has two CRMs and which one’s right for you? We break it down with context, clarity, and what's coming next.

  5. Beating Redis with a Dictionary and Redis
    It's caches all the way down.

  1. Introducing Frappe Lending
    Benefits of using an open source Loan Management System

  2. K&K Software believes in fixing the process not the product
    Software fails often, but not always for the reasons we think. When an ERPNext implementation failed for Philipp Weisshaar as a customer, he didn’t just give up on it.

  3. Will AI go the 3d printing way?
    Just like today, 20 years ago another technology had promised to revolutionise an industry. But what really happened?

  4. Product Updates for June 2025

  5. On the Ground with Frappe’s Delhi NCR Partners
    My experience during my recent trip to Delhi NCR to meet some of Frappe's current & prospective partners.

That’s all for September. We’re carrying a lot of memories from this month with us as we move forward into the next phase of building. We’ll be back with more updates to share next month. Till then, as always, don’t forget to be awesome.

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