The open-source CRM
for your whole sales team.

Unlimited users. Beautifully simple.

The CRM that doesn't tax
your growth

Unlimited users. Open source. Beautifully simple.

Try Frappe CRM

Without a CRM, too many tools. Spreadsheets, emails, WhatsApp, notes...

With the wrong CRM, too much complexity. Too many clicks, features and fees.

There should be a simpler way.

Frappe CRMjust now

Hey there 👋

Chances are you're juggling spreadsheets, calls, emails and notes to keep track of your deals.

Or you're stuck paying for a pricey CRM, one seat at a time.

Either way, you've come to the right place.

SEE HOW IT WORKS

Every sale starts somewhere.

Pick how Patrick from Lumen Labs reaches you, then follow the lead through Frappe CRM.

Web form

Facebook ad

Phone callCall

yourcompany.com/contact-sales

Talk to our sales team

Your name

Company

Team size

Requirements

We track deals in spreadsheets and want one place for emails, calls and WhatsApp.

Thanks, Patrick!

Someone from our sales team will get back to you soon.

Your Company

Business account

Hi! How can we help you today?

10:02

Hi, I'm Patrick Jane from Lumen Labs. We're a team of 20 people. Could we get a demo?

10:04

Thanks, Patrick! Someone from our sales team will message you here shortly.

10:04

Hi, I'm Patrick Jane from Lumen Labs. We're a team of 20 people. Could we get a demo?Message

New messageSentMessage sent

To[email protected]

SubjectDemo request

Hi,

I'm Patrick from Lumen Labs. We track deals in spreadsheets. We want one place for emails, calls and WhatsApp for our team of 20. Could we see a demo?

Thanks,
Patrick

Demo request

Patrick Jane <[email protected]>

to [email protected]

now

Hi,

I'm Patrick from Lumen Labs. We track deals in spreadsheets. We want one place for emails, calls and WhatsApp for our team of 20. Could we see a demo?

Thanks,
Patrick

Your Company

1Capture leads from your website forms

Patrick's form comes in as a new lead with Web Form as its source, and what he wrote about his requirements is saved on the lead. Your assignment rule hands it to Sarah right away.

1Turn WhatsApp chats into leads

Once your WhatsApp Business account is connected, a message from a new number creates a lead, with WhatsApp as its source. The chat is saved in the lead's WhatsApp tab, so your team can reply from there. Your assignment rule hands it to Sarah right away.

1Turn emails into leads

Turn on lead creation for your sales inbox, and an email from someone new creates a lead with Email as its source. The email is saved on the lead, so you can reply from there. Your assignment rule hands it to Sarah right away.

1Sync leads from Facebook lead ads

Leads from your Facebook lead form sync into Frappe CRM with Facebook as their source, along with the answers Patrick gave in the form. Your assignment rule hands it to Sarah right away.

1Log calls as leads

With Twilio or Exotel connected, Patrick's call is logged on his lead, with how long it lasted. Sarah adds her notes while it's fresh. The lead is Sarah's, since she took the call.

Qualification

2Qualify and enrich leads

Sarah clicks Enrich, and Frappe CRM fills in the company's industry, a description and its social links from the website, so she knows who she's talking to.

When it looks like a fit, she converts the lead into a deal. Patrick is saved as a contact and Lumen Labs as an organization, and the whole conversation moves to the deal.

Demo

3Emails, calls and WhatsApp on every deal

Sarah emails Patrick to book the demo and calls from the deal page. Emails, calls with their notes and recordings, and WhatsApp messages all sit on the deal, so if Sarah is off on Friday, John can open it and see where things stand.

Proposal

4Add products and quotations to deals

Sarah adds the products Lumen Labs is buying to the deal, and the deal value adds up from them. If you use ERPNext, she can create the quotation straight from the deal, products and prices included.

Negotiation

5Follow-ups and tasks, so nothing slips

Patrick wants a few days to check with their team. Sarah updates the expected close date and probability on the deal, and adds a task for the follow-up call, so it shows up in her task list.

Won

6See won and lost deals on your dashboard

Sarah moves Lumen Labs to Won. If a deal is lost instead, Frappe CRM asks her for the reason.

Every win and loss shows up on the dashboard straight away, along with your forecast, where your leads came from and why deals were lost.

BEYOND THE PIPELINE

There's more.

Contacts

Keep every person and company, with their deals and history.

Automation

Update, assign and follow up on deals automatically.

Views

Switch between list, Kanban and grouped views.

Email templates

Reuse emails that fill in the lead’s details.

Multi-currency

Price deals in any currency, with totals converted to yours.

Forecasting

See the revenue to expect, based on each open deal.

Permissions

Decide who sees which leads and deals.

Mobile app

Update deals and tasks from your phone.

SLAs

Set how fast new leads should get a first reply.

Customization

Your process, not ours.

no code!

Add the fields your team actually tracks, rename the stages to match how you talk about deals, and move things around on the lead and deal pages.

If you need more than that, it's built on Frappe Framework, so a developer can take it as far as you want.

Customizations and controls

Integrations

Keep the tools you already use.

Connect WhatsApp, email, calling, ERPNext, and more. Keep your sales conversations and data together in Frappe CRM. It's open source, so you can build your own integrations too.

ERPNext

Twilio

Exotel

Yours to run, read and change.

You have access to the source code and can customize Frappe CRM to suit your needs. We recommend hosting on Frappe Cloud, but you're free to self-host or move to another provider whenever you want.

3.8K

GitHub stars

80+

contributors

AGPL-3.0

license

Self-hosting guide View on GitHub

Customers

Join 1,000+ teams using Frappe CRM.

“We use Frappe CRM ourselves:

300,000+ leads and 29,000+ deals handled over two years.”

The Frappe sales team

“Frappe CRM has significantly improved our data quality, telecaller efficiency, and lead tracking.”

Puttaswamy

Director, Fixcent

“Hands down, one of the best features of Frappe CRM is its WhatsApp integration. But what really stands out is how easy it is to customize. We’ve tailored it to fit our workflow like a glove.”

Nilay Patel

Vulcan Group

See customer stories

Pricing

Bring your whole team.

Plans start at $5 a month per site, with unlimited users.

Representational

* Frappe CRM is billed by usage on Frappe Cloud, so it varies by site, provider, and region.

See pricing

Questions

Before you switch

Do you charge per user?

No. Add your whole team without paying for individual seats. You pay for hosting on Frappe Cloud, not per user.

Can I move from spreadsheets or another CRM?

Yes. Import your leads, deals, contacts and organizations from a CSV or Excel file and pick up where you left off.

Does it work with ERPNext?

Yes. Connect Frappe CRM to ERPNext to create quotations from a deal, and a customer in ERPNext when the deal is won.

Can I customize it for our sales process?

Yes. Add custom fields, change the lead and deal statuses, set up your own views, or customize further with the Frappe Framework.

Can my team use it on their phones?

Yes. Frappe CRM works in the mobile browser, and you can add it to your home screen like an app.

What does open source mean for me?

You can self-host Frappe CRM, customize it, and aren’t tied to Frappe Cloud. The code is public and licensed under AGPL-3.0, on GitHub.

Make the switch.

Import your leads and deals from spreadsheets or another CRM. Try Frappe CRM free for 14 days, with your whole team.

Get started with Frappe CRM

Custom install using Docker

GitHub