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Integrations

Sales happens across different channels—emails, calls, messages—and keeping everything connected shouldn’t be a struggle. Frappe CRM works with the tools you already use, so your leads, deals, and conversations stay linked without extra effort.

ERPNext Integration

Winning a deal is just the start. Once a customer says yes, invoicing, order processing, and account creation follow. Frappe CRM integrates with ERPNext, allowing you to generate quotations and create customers directly from deals. No duplicate entries, no switching between systems—just everything flowing naturally from one step to the next.

WhatsApp Integration

Not every conversation starts with an email. A quick WhatsApp message can move a deal forward just as easily. With Frappe CRM, you can send and receive WhatsApp messages from the lead or deal page, keeping every exchange linked. That way, you don’t have to search through old chats or wonder what was last discussed.

Twilio (Call Integration)

A five-minute phone call can decide a deal, but if details aren’t recorded, opportunities slip through. Frappe CRM’s Twilio integration lets you make and receive calls directly from the CRM, keeping every call logged. Whether it’s a negotiation or a follow-up, you can always check back on what was discussed.

Exotel (Call Integration)

Using Exotel? We’ve got you covered. Click to call, log conversations, and keep track of every interaction—all inside Frappe CRM. Agents can take notes, track follow-ups, and keep every customer conversation structured, so nothing gets lost between calls.

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