Frappe Technologies

Asia Pacific

Kindlife
How one ERPNext platform connected every warehouse, order and supply chain operation

About

Kindlife

Kindlife is a digital-first beauty and wellness platform in India managing 10,000+ SKUs, processing over 1 lakh monthly orders, and supporting 200+ partner brands across multi-warehouse and multi-channel operations.

Apps implemented

ERPNext

Industry

E-commerce

Help people to use our tools

We believe our tools like ERPNext can help organizations reduce waste and complexity. Frappe + ERPNext has the potential to be a “full stack” replacement for not only ERP (SAP/Oracle) but also the entire enterprise stack (Java/.NET). With this scope, we should help organizations by providing products and services to help them manage their technology platforms.

Why ERPNext over SAP B1 / Oracle

100% FOSS

Customizable

Future-ready

Challenges

As Kindlife scaled across SKUs, warehouses, channels, and partner brands, its spreadsheet-heavy workflows created operational gaps, manual dependencies, and limited real-time visibility.

  • Disconnected B2B and B2C operations: B2B and B2C workflows were managed separately through spreadsheets, leading to manual reconciliation and fragmented coordination across teams.
  • Manual inventory tracking: Batch-level visibility was limited, making expiry control, stock accuracy, and FEFO-based fulfilment difficult to manage consistently.
  • Delayed reporting: Manual MIS processes slowed down insight generation, leaving leadership without real-time visibility for faster decision-making.
  • Scalability constraints: Excel-heavy workflows created bottlenecks that limited Kindlife’s ability to scale warehouses, partners, SKUs, and sales channels efficiently.

Benefits

With ERPNext, Kindlife gained a unified, cloud-native platform connecting procurement, warehousing, fulfilment, B2B and B2C orders, and real-time reporting.

  • Unified order and channel operations: B2B and B2C workflows were brought onto one ERPNext platform, creating a single operational backbone for orders, inventory, fulfilment, and reporting.
  • Batch and FEFO-controlled inventory: Every batch was captured with expiry details, enabling FEFO-based fulfilment and better control over expiry-sensitive beauty and wellness products.
  • Automated warehouse workflows: Inbound receiving, putaway, picklists, barcode validation, packing, dispatch, and returns were digitised to reduce manual effort and improve accuracy.
  • Real-time business visibility: Live dashboards across stock, fulfilment, sales, and finance gave teams better control over day-to-day operations and leadership decisions.

Impact

Successful on-time ERPNext go-live

Increased sales order to cash

Increased inventory turnover

  • 99% inventory accuracy: Real-time sync and barcode validation significantly reduced stock mismatches across warehouse operations.
  • 100% FEFO compliance: Expiry-aware batch logic ensured the right inventory moved first, improving control over shelf-life-sensitive products.
  • 40% reduction in manual work: Automated workflows replaced repetitive spreadsheet-based tasks across procurement, receiving, picking, dispatch, and returns.
  • Scalable distribution model: Kindlife can now onboard vendors, channels, and higher order volumes more efficiently without major operational redesign.
We are happy with the outcome delivered so far. The system has made day-to-day operations easier for the team, with automation improving process ownership and reducing manual follow-ups. Processes such as PO capture are now handled smoothly with minimal manual intervention, helping the team work more efficiently.
Vineeth Gunda

 · 

Chief of Staff

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Share your story with the world

Inspire people by sharing how Frappe has positively impacted your business.

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