Furnishka

Asia Pacific

Furnishka

ERPNext Powers Furnishka's Journey Towards Pan-India Expansion

About

Furnishka

Furnishka is a Bengaluru-based furniture brand offering sofas, beds, dining sets, wardrobes, and other home furnishings through its stores and online platform. The company combines in-house manufacturing with a wide range of ready-to-ship and customised designs.

Apps implemented

ERPNext

Industry

Furniture Manufacturing

modules implemented

Help people to use our tools

We believe our tools like ERPNext can help organizations reduce waste and complexity. Frappe + ERPNext has the potential to be a “full stack” replacement for not only ERP (SAP/Oracle) but also the entire enterprise stack (Java/.NET). With this scope, we should help organizations by providing products and services to help them manage their technology platforms.

Why ERPNext over SAP B1 / Oracle

100% FOSS

Customizable

Future-ready

Challenges

Furnishka chose ERPNext for the flexibility, scalability and cost efficiency a fast-growing furniture retailer needed.
The goal was to unify operations on one platform, eliminate duplicate data entry and improve visibility across departments.
It also had to provide a scalable base for expansion and future AI-driven workflows.
A standard ERP setup couldn't handle 14 showrooms, many sales executives ordering at once, hundreds of customizable designs, and a mix of manufactured and traded items.
So a showroom-friendly order capture interface was built within ERPNext.
Sales executives now configure the model, fabric, dimensions, leg variant and other attributes in one streamlined flow.
Work that once needed multiple systems and manual coordination now happens in a single transaction.

Benefits

End-to-End Order Fulfillment

Sales orders are captured at the showroom with customer details, product configurations, delivery dates and payment info.
Manufacturing work orders are triggered automatically for made-to-order products.
Warehouse picking lists are auto-generated and show the exact location, box number, quantity and linked customer order. This cuts dispatch errors.
Delivery readiness is visible in one place: order status, production progress, stock and dispatch.

Faster Financial Approvals

Customer advances are recorded when the sales order is created.
Finance sees payment status in real time, so approvals move faster.
Showroom, operations and finance stay in sync.

Improved Customer Communication

Customers get automated SMS updates for order confirmations, payment reminders, order progress and delivery.
Customers have more visibility, and support teams spend less time on manual follow-ups.

From Spreadsheets to a Single Source of Truth

Orders are entered once, and the data flows across departments automatically.
Reports come from live data, not manually reconciled sheets.
Management has real-time visibility across showrooms, warehouses, finance and production.

Impact

Successful on-time ERPNext go-live

Increased sales order to cash

Increased inventory turnover

Operations unified across all 14 showrooms
End-to-end visibility from order booking to delivery
No more duplicate data entry or reliance on multiple Google Sheets
Faster finance approvals with integrated payment tracking
Better warehouse accuracy with intelligent pick lists
Stronger customer engagement through SMS notifications
A scalable foundation for pan-India expansion
A single source of truth that supports both current scale and future growth
Furnishka is now exploring deeper platform integrations and AI capabilities to improve customer experience and efficiency

ERPNext has unified all our operations—from sales to manufacturing—into a single, seamless platform. This has significantly strengthened our ability to scale and supports our vision of expanding our footprint across India. With improved visibility, efficiency, and coordination across teams, we are now better equipped to serve our customers with speed and consistency. The Wahni IT Solutions team has been exceptional throughout the journey, providing outstanding support while successfully incorporating multiple complex business scenarios into the system.

Rahul Rathore

Operarations Head

Implemented by

Wahni IT Solutions

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Inspire people by sharing how Frappe has positively impacted your business.

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