Fidel Softech Ltd.

India

Fidel Softech Ltd.

Fidel Softech’s leap from manual to smart: the ERPNext advantage

About

Fidel Softech Ltd.

Fidel Softech Ltd., India’s first publicly listed LangTech consulting firm, blends technology, localisation, and staffing services to help global businesses connect with diverse regional markets. Known for delivering last-mile, multilingual user experiences, Fidel empowers clients to go “Glocal truly.” As the company scaled, several operational challenges emerged, primarily due to manual processes and Excel-based workflows. To overcome these inefficiencies and adopt a more agile, intuitive system, Fidel turned to ERPNext.

Apps implemented

ERPNext

Industry

Services

modules implemented

HRMS

Buying

Selling

Help people to use our tools

We believe our tools like ERPNext can help organizations reduce waste and complexity. Frappe + ERPNext has the potential to be a “full stack” replacement for not only ERP (SAP/Oracle) but also the entire enterprise stack (Java/.NET). With this scope, we should help organizations by providing products and services to help them manage their technology platforms.

Why ERPNext over SAP B1 / Oracle

100% FOSS

Customizable

Future-ready

Challenges

Scattered Data Access: Difficulty in accessing client names and project details quickly during billing cycles.
Time-Consuming Timesheet Processing: Timesheet creation, approval, and invoice linkage were slow and required multiple tools or back-and-forth steps.
Cumbersome Invoicing workflow: Generating sales invoices from timesheets involved multiple manual steps, leading to inefficiencies.
Need for Scalable, User-Friendly System: With no formal system in place and operations largely managed through manual processes and Excel, Fidel lacked the flexibility and efficiency needed to support its growing consulting and staffing operations.

Benefits

Centralised Data Management: All timesheets, projects, and billing details are now tracked in a unified system.
One-Click Client Access: Faster retrieval of client names and project data, streamlined invoice creation.
Seamless Timesheet-to-Invoice Flow: Just 3–4 clicks to convert a submitted timesheet into a sales invoice.
User-Friendly Interface: Teams adopted the system quickly due to its simplicity and intuitive design.

Impact

Successful on-time ERPNext go-live

Increased sales order to cash

Increased inventory turnover

Higher Data Accuracy: Fewer manual errors in invoicing and timesheet handling.
Improved Billing Efficiency: Invoice generation time drastically reduced, improving cash flow cycles.
Increased Team Productivity: Time saved in admin processes allowed teams to focus more on client service.
Scalability for Growth: ERPNext’s modular nature positioned Fidel Softech to scale its operations confidently.

Implemented by

Exacuer Global Services Private Limited

Share your story with the world

Inspire people by sharing how Frappe has positively impacted your business.

Submit a story

Share your story with the world

Inspire people by sharing how Frappe has positively impacted your business.

Submit a story

Share your story with the world

Inspire people by sharing how Frappe has positively impacted your business.

Submit a story

Share your story with the world

Inspire people by sharing how Frappe has positively impacted your business.

Submit a story