Frappe Technologies

India

CSS-00378
Strengthening ERPNext for a Growing Medical Technology Company

About

CSS-00378

Medtech Life Pvt. Ltd. is a medical technology company headquartered in Mumbai, India. The company designs, manufactures, and markets medical devices and equipment for home-care and hospital environments, with its products reaching customers across 70+ countries.

Apps implemented

ERPNext

Industry

Pharmaceutical Manufacturing

Help people to use our tools

We believe our tools like ERPNext can help organizations reduce waste and complexity. Frappe + ERPNext has the potential to be a “full stack” replacement for not only ERP (SAP/Oracle) but also the entire enterprise stack (Java/.NET). With this scope, we should help organizations by providing products and services to help them manage their technology platforms.

Why ERPNext over SAP B1 / Oracle

100% FOSS

Customizable

Future-ready

Challenges

  • Post-go-live hurdles: Medtech Life faced day-to-day challenges after launching ERPNext
  • Inconsistent use: Erratic system behaviour and uneven adoption disrupted operations
  • Process mismatch: Configurations didn't fit real workflows in procurement, inventory and manufacturing
  • Customisation drag: Custom developments added complexity and sometimes slowed performance
  • Manufacturing gaps: Needed better alignment with sales and inventory for material flow and costing
  • User readiness: Teams needed more guidance to handle routine tasks independently

Benefits

  • Post-go-live stability: Structured support stabilised ERPNext
  • Better fit: ERPNext workflows aligned with real business processes
  • Gaps closed: Procurement, inventory and manufacturing workflows streamlined
  • Team coordination: Manufacturing, sales and inventory better in sync
  • User enablement: Hands-on guidance and knowledge transfer for internal teams
  • Standardisation: Consistent processes reduced recurring issues


Impact

Successful on-time ERPNext go-live

Increased sales order to cash

Increased inventory turnover

  • Efficiency and transparency: Improved across departments
  • User confidence: ERPNext trusted as the core business system
  • Fewer issues: Standardised processes cut operational problems


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Share your story with the world

Inspire people by sharing how Frappe has positively impacted your business.

Submit a story

Share your story with the world

Inspire people by sharing how Frappe has positively impacted your business.

Submit a story