May 29 2024 · 15:00 IST

Customer support for Partners

We are again connecting on Wednesday 29-May-2024 at 3 pm IST for the next session of the PEM Webinar series.

Customer Support

Elevate your Frappe product experience by joining our Customer Support Webinar! This session is designed to provide you with valuable insights into our support system, helping you navigate the Support Portal and understand our Service Level Agreements. You'll learn best practices and effective troubleshooting methods to ensure you can handle any issues efficiently.

Don’t miss this opportunity to enhance your support skills and ensure a superior user experience with Frappe products. Join us and take your customer support to the next level!

Points to be covered

  • Support Process introduction
  • Suport Portal walk through
  • Service Level Agreement
  • Support User: Dos and Don'ts
  • Ideal troubleshooting methods
  • Q & A