Frappe Technologies

India

Gratitude
A mindfulness company Gratitude switches to open-source Frappe apps

About

Gratitude

The Gratitude app is a carefully designed self-care tool to help you focus on your mental health. 

500+ Invoices, >10,000 subscribers

Previously used Tally for accounting, Notion for team communication, Covertkit for weekly newsletters

Apps implemented

ERPNext
Gameplan
HR & Payroll

Industry

Software Development

modules implemented

Help people to use our tools

We believe our tools like ERPNext can help organizations reduce waste and complexity. Frappe + ERPNext has the potential to be a “full stack” replacement for not only ERP (SAP/Oracle) but also the entire enterprise stack (Java/.NET). With this scope, we should help organizations by providing products and services to help them manage their technology platforms.

Why ERPNext over SAP B1 / Oracle

100% FOSS

Customizable

Future-ready

Challenges

Gratitude was struggling with too many expensive SaaS apps. Their founder, Pritesh, attended the 2023 Frappeverse and that's when he was introduced to all the open-source applications by Frappe. Later that year, during the year-end book closing, he realized that his current accounting system, Tally, was inaccessible and hard to use. It always seemed like a cryptic system that only CAs can use. However, he felt the need to access his financials frequently. Around the same time he was looking for alternatives for Notion and Convertkit, which he used for team collaboration and sending Gratitude newsletters because both were priced based on per employee-user / per subscriber. 

Benefits

Gratitude decided to switch to ERPNext. Their CA firm adopted the new app easily. They liked the cloud-first nature of ERPNext. Gratitude employees now had easy access to financials and started looking at their financials in real-time. Also unlike other accounting systems, ERPNext doesn't have a per-user per-month licensing, which allows all employees to have access to the necessary data without having to reach the finance team all the time. This was a game-changer. 


Next, it was time to migrate from Notion to Gameplan, which is Frappe's open-source alternative for Notion and works perfectly for remote communication. Gameplan was a breeze of fresh air. Notion increased Gratitude team's planning and execution muscle significantly. Pritesh never thought that adopting an app could make such positive changes in the way of working, and the quality of ideas. Gameplan made Gratitude employees  step into slow thinking, which they rarely did. 


The next big pinch to Gratitude costs was the Convertkit subscription. With growing newsletter subscribers, the bill for Convertkit has reached a whooping $500/m and is set to increase even more. Convertkit charges "per subscriber" and something about this didn't make sense. After getting a recommendation from someone, he decided to give ERPNext newsletters a try. ERPNext newsletters allowed them to do all their activities on Convertkit, including creating email groups, scheduling newsletters, getting analytics, etc. For the scale required, ERPNext newsletter was integrated with SendGrid, but the total cost was a lot less (~70%) than what was otherwise being paid for Convertkit. 


During the journey, Gratitude also decided to give Frappe Helpdesk a try. This was a perfect alternative to Hiver, a Gmail app that helps with answering support queries from multiple channels raised by app users. The migration to Frappe Helpdesk is currently a work in progress. 

Impact

Successful on-time ERPNext go-live

Increased sales order to cash

Increased inventory turnover

  • Gratitude saved $400/m by switching from Tally, Notion, ConvertKit, and soon Hiver to Frappe products
  • Gameplan increases their team's productivity and quality significantly
  • Multiple apps under one Frappe Cloud subscription
  • No "per user" limitations with 100% compute-based pricing
Gameplan has improved asynchronous communication for our remote teams. Whenever I was stuck, the Frappe support team unblocked me. I'm very excited to try other Frappe products soon.
Pritesh Sankhe

 · 

CEO and Founder, Gratitude

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Share your story with the world

Inspire people by sharing how Frappe has positively impacted your business.

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