Frappe Technologies

Americas

GearX
Streamlining repair management process with low-code automation

About

GearX
GearX is a leading provider of tooling, just-in-time repairs, and 24/7 support for the automotive, manufacturing, and industrial rebuild/repair industries. With locations in Troy, Michigan, and Las Vegas, Nevada, GearX is powered by a team of lean manufacturing, assembly, and engineering experts who specialize in critical repair services.

Apps implemented

ERPNext
Framework

Industry

Automotive Manufacturing

modules implemented

Help people to use our tools

We believe our tools like ERPNext can help organizations reduce waste and complexity. Frappe + ERPNext has the potential to be a “full stack” replacement for not only ERP (SAP/Oracle) but also the entire enterprise stack (Java/.NET). With this scope, we should help organizations by providing products and services to help them manage their technology platforms.

Why ERPNext over SAP B1 / Oracle

100% FOSS

Customizable

Future-ready

Challenges

GearX’s repair management process was hindered by manual workflows, leading to:

  • Manual Processes: GearX relied on workflows involving manual evaluation, quoting, approval, and parts sourcing, which introduced errors and slowed turnaround times.
  • Data Entry Errors: High reliance on human input at every stage increased the risk of mistakes.
  • Process Delays: Limited real-time updates led to bottlenecks and miscommunication across teams.

Benefits

Leveraging the Frappe Low-Code platform, we implemented an end-to-end repair management system that automates key workflows, eliminates repetitive tasks, and increases overall transparency.

  • Automated Workflow: Repair requests progress through predefined steps—evaluation, quote generation and approval, part availability checks, and work order status updates—triggering seamless transitions without manual intervention.
  • Material Requirement Planning: The system automatically recommends required materials based on each repair ticket’s evaluation, optimising parts procurement.
  • Integrated Core ERP Functions: Inventory management, purchase orders, invoicing, and accounting are unified in one platform, ensuring a comprehensive view of operations.
  • Project Profitability Tracking: Real-time calculations compare quoted amounts against actual costs (material, labor, outsourcing) to provide immediate insight into profitability.
  • Real-time Dashboard: Managers gain instant visibility into repair statuses, resource utilization, and financial metrics, facilitating data-driven decisions.

Impact

Successful on-time ERPNext go-live

Increased sales order to cash

Increased inventory turnover

  • Enhanced Efficiency: Eliminating manual steps reduced processing times and minimized errors.
  • Real-time Visibility: Managers monitor the entire repair lifecycle at a glance, boosting operational clarity and control.
  • Improved Accuracy: Centralized data entry and automatic status updates significantly lowered the risk of human error.
  • Scalability & Adaptability: Frappe’s flexible framework allows for easy customization and expansion, ensuring future-ready processes that can adapt to GearX’s evolving needs.

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Share your story with the world

Inspire people by sharing how Frappe has positively impacted your business.

Submit a story

Share your story with the world

Inspire people by sharing how Frappe has positively impacted your business.

Submit a story