Imagine transforming a 55-year-old ship chandling business, spread across 30+ Indian ports and managing 60+ vessels, from Excel sheets and manual processes into a streamlined, tech-driven solution.

At Frappeverse 2024, we would present how we leveraged Frappe and ERPNext to streamline one of India's leading ship chandlers, slashing quote processing times from days to just one hour. Our talk will demonstrate how ERPNext can modernize even the most complex, traditional industries.

In our presentation we expect to begin with an introduction to the ship chandling industry, highlighting its critical role in global logistics and introducing our client - a 55-year veteran of the industry with a presence in over 30 Indian ports and managing more than 60 vessels. We'll outline the technological challenges faced by this traditional sector, setting the stage for presenting the innovative solution implemented with ERPNext.

We'll then present the complexities of ship chandling, exploring the diverse range of products handled - from provisions and food to spare parts and chemicals. We'll discuss the unique challenges of serving a multicultural, multilingual client base and adhering to industry-specific standards. This section will emphasize how the industry's reliance on manual processes and outdated technologies led to inefficiencies, with RFQs sometimes taking days to process.

The core of our presentation will focus on the implementation of ERPNext as the solution to these challenges. We'll provide an overview of the key modules we utilized, including ERPNEXT, CRM, Helpdesk etc.

We'll explain how we leveraged these tools alongside other integrations and email automation. Demo automatic RFQ parsing, and Automatic price management system to create a comprehensive, tailored solution for the ship chandling industry.

To demonstrate, we'll present walkthrough of the quote generation process.

Drawing from our experience, we'll share lessons learned and best practices for implementing ERPNext in traditional industries. This will include strategies for overcoming resistance to technological change.