Frappe Technologies

India

Opulin
Elevate Luxury Retail Operations with ERPNext

About

Opulin

Opulin, curated by Sources Unlimited, is a luxury home décor and accessories brand that blends European craftsmanship with Indian sensibilities. The brand showcases a carefully curated collection of tableware, linens, bath décor, and objets d’art, reflecting authenticity, elegance, and timeless individuality. With global labels like Christofle, Bernardaud, Giobagnara, and CC-Tapis, Opulin redefines luxury interiors in India by making international design accessible locally.

Apps implemented

ERPNext

Industry

Trading and Distribution

Help people to use our tools

We believe our tools like ERPNext can help organizations reduce waste and complexity. Frappe + ERPNext has the potential to be a “full stack” replacement for not only ERP (SAP/Oracle) but also the entire enterprise stack (Java/.NET). With this scope, we should help organizations by providing products and services to help them manage their technology platforms.

Why ERPNext over SAP B1 / Oracle

100% FOSS

Customizable

Future-ready

Challenges

Opulin encountered significant hurdles in managing luxury retail operations:

  • Reliance on Tally and Excel, creating silos and inefficiencies.
  • Data migration challenges when setting up new retail stores.
  • Lack of integration between purchasing, QA, and sales, disconnecting supplier and customer data.
  • Limited inventory control, causing stock inaccuracies.
  • Delivery errors and manual reconciliations, consuming time and resources.
  • Lack of centralised and accessible reports for decision-making.

Benefits

ERPNext was implemented on Frappe Cloud to streamline Opulin’s luxury retail operations. Key solutions included:

  • Buying process digitisation for high-end home décor items, including supplier sourcing, PO processing, and inventory control.
  • Simplified selling operations across 3 flagship stores with integrated POS, inventory tracking, customer management, and order processing.
  • Automated inventory management with product variations and barcoding.
  • Financial management with supplier payments, reporting, and improved control.
  • Automation of order management, invoicing, and reconciliation, reducing errors and saving time.

Impact

Successful on-time ERPNext go-live

Increased sales order to cash

Increased inventory turnover

The ERPNext implementation delivered measurable value to Opulin:

  • Streamlined retail operations across multi-city stores.
  • Increased efficiency through reduced manual work and automated workflows.
  • Improved inventory accuracy with real-time tracking and barcoding.
  • Better customer experience with seamless POS and sales processes.
  • Faster, data-driven decision-making through consolidated reporting.
Agkiya has not only successfully completed but also exceeded expectations in the implementation of an ERP system for Opulin. The ERP is now fully operational and has significantly improved our business processes, proving to be an invaluable asset. We highly recommend Agkiya for future projects and commend their outstanding team for a job well done.
Falgun Shroff

 · 

Founder

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Inspire people by sharing how Frappe has positively impacted your business.

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Share your story with the world

Inspire people by sharing how Frappe has positively impacted your business.

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