Frappe
ERPNext
Modules
ERP Guide
industry
Let's catch up
Why use an ERP?
In the previous part of Business’ Guide to ERP, we followed Spindl’s journey. We discussed some crucial concepts—the modular nature of ERP systems, and how you can use it to manage your business using monolithic software. Now that you know the basics of ERP systems and can identify what works for you, we can break down the most common modules into detailed sections. Every module contains individual processes that chain to form a workflow. It groups transactions and records that are thematically similar.
This helps to create scalable, repeatable, and interconnected strings of actions. These strings are necessary to provide structure and create SOPs or standard operating procedures. SOPs influence how your business workflow is made. These workflows can differ from industry to industry.
Think of this. How is pizza made?
First, the dough is prepared and fermented. Then, it’s shaped. The base is layered with a rich tomato sauce. The toppings and cheeses are spread over the sauce. Finally, the pizza is baked, cut, garnished, and served. All the ingredients are portioned and weighed to achieve a well-balanced taste. Pizza wouldn’t be pizza if you performed those actions in a different order using different proportions, right? (Okay, maybe some extra mozzarella isn’t all that bad.)
This is why workflows are important. They ensure a repeatable and consistent process for any product or service. A recipe for success, if you will.
Using modules, creating and maintaining these workflows becomes much simpler.
industry
Chapter 9
ERP Sales System or Selling Module
Chapter 9: ERP Sales System or Selling Module
Why use an ERP?
There are a couple of factors that contribute to the saleability of Spindl's products—innovation, sustainability, and comparatively low costs. There is something about it that is inherently human. No software can change the core of what the company’s products offer. What it can do, however, is equip employees to dedicate their energies toward what matters by helping them deal with the technicalities of sales operations. Because at the end of the day, the driving force behind the company’s survivability is profit.
Using ERP, Lyn can construct a structured pipeline that Spindl's employees can use to manage their business interactions with all their customers. While presales (gathering leads, opportunities, emailing, etc.) fall under the Customer Relationship Management (or ‘CRM’) module, active selling—quotations, orders, deliveries—is covered using the Selling module.
Think of this. How is pizza made?
First, the dough is prepared and fermented. Then, it’s shaped. The base is layered with a rich tomato sauce. The toppings and cheeses are spread over the sauce. Finally, the pizza is baked, cut, garnished, and served. All the ingredients are portioned and weighed to achieve a well-balanced taste. Pizza wouldn’t be pizza if you performed those actions in a different order using different proportions, right? (Okay, maybe some extra mozzarella isn’t all that bad.)
This is why workflows are important. They ensure a repeatable and consistent process for any product or service. A recipe for success, if you will.
Using modules, creating and maintaining these workflows becomes much simpler.
Product Catalog
And so it began: conversations about growth, changes, family, nostalgia, and frustrations. Their shared love for art and clothes, a disdain for increasingly unsustainable clothing trends, and mutual boredom of their stagnating work-life gave birth to something special—an idea to start a company!
They called it Spindl. In a market dominated by fast fashion giants, Spindl had something unique to offer—a clothing company driven by longevity and sustainability.
Saf and Mel decided to put capital into their business idea. It was risky, but they believed in it. After sourcing seed investments from families and local contacts, and putting their own money in, they realized they’d need more. So they turned to investors. It wasn’t an easy job by any means; it took them many months of planning, ethically sourcing yarn, creating solid proof of concepts, and going to investors after investors to build the company of their dreams.
With their initial seed funding secured, Saf and Mel laid the groundwork for their business. They began hiring and training employees, securing supply contracts, setting up infrastructure for production, reaching out to distributors, started some marketing, and so on. It took a while for them to kickstart production between looking for quality suppliers and setting up manufacturing, but they got it done with some persistence.
Eventually, they almost had everything they needed to set up a smooth-functioning manufacturing business. They also decided they would avoid spending a lot on advertising traditionally. Instead, they focused their attention on where they knew their audience would be receptive—social media. Striking deals with local influencers to test and wear their clothing before launch helped them gain both traction and validation.
Their proposition was simple: in this day and age, sustainability is paramount; with their clothes, people had the chance to build a long-lasting, yet chic closet—all at a competitive price. A few weeks after their website went live, it looked that they had a hit on their hands.
Why use ERP for sales?
As a business, your bread and butter are selling, be it a product or a service. The process of how you may go about it may differ slightly from other businesses, yet the end goal is largely universal—get more people to purchase what you have to offer. With that in mind, an ERP can assist you in implementing and following some universally recognized best sales practices. This includes efficiently tracking all communication with your customers and also integrating with other modules such as CRM, Accounting, and Inventory.
While it’s possible to use software made specifically for CRM, it’s beneficial to use an ERP if other modules are also being utilized. Why? Because all of the CRM data integrates with adjacent modules (most importantly, Sales). Not only does this provide better insights into your business, but it also reduces the workload of maintaining two separate databases.
It consolidates all your business operations in a single, central monolithic application.
This allows you to view, analyze, and manage all your business operations from one place. No jumping from app to spreadsheet to another app to make sure one job gets done. All data that you enter into an ERP speaks to the other—if you’ve just made a sale, you can use that information directly within the system to update your inventory as well. With an ERP, you can:
Manage sales, purchases, inventory, billing, quotes, leads, customers, payroll,* *and much more.
Have your data safely stored in one place. No running around like a headless chicken looking for stuff from spreadsheets or emails or different apps.
Eliminate redundancy and repetitiveness. Because everything is integrated, you’re not entering the same data in multiple places.
Have everyone on the same page. The data updates for every single user in the system, so there are no discrepancies.
*Maintain track of things and remain transparent. *A full history of all processes, available at all times.
You can now set the pigeons free! That said, an ERP is a tool for_ _a business to utilize. It’s only as efficient as its users make it.
An ERP can
1.1. Manage all your business processes in one system
1.2. Visualize your business’ data and records
1.3. Manage all your business processes in one system
1.4. What an ERP will help you accomplish
An ERP cannot
2.1. Automagically enter accurate information for you
Give you insights in plain language (that’s for you to figure out)
2.2. Send them chocolates on their birthday (but it can remind you to)
An ERP cannot
Support for customers
Managing the website
Breaking down the workflow
As with the previous modules, we’ll quickly go over some key elements of any ERP’s Selling module.
Cue: an ERP!
It consolidates all your business operations in a single, central monolithic application.
This allows you to view, analyze, and manage all your business operations from one place. No jumping from app to spreadsheet to another app to make sure one job gets done. All data that you enter into an ERP speaks to the other—if you’ve just made a sale, you can use that information directly within the system to update your inventory as well. With an ERP, you can:
Focus on innovation and profitability.
Drastically improve employee productivity.
Avoid the slog of redundant work.
Have everyone on the same page. The data updates for every single user in the system, so there are no discrepancies.
*Maintain track of things and remain transparent. *A full history of all processes, available at all times.
You can now set the pigeons free! That said, an ERP is a tool for_ _a business to utilize. It’s only as efficient as its users make it.
An ERP can
1.1. Manage all your business processes in one system
1.2. Visualize your business’ data and records
1.3. Manage all your business processes in one system
1.4. What an ERP will help you accomplish
An ERP cannot
2.1. Automagically enter accurate information for you
Give you insights in plain language (that’s for you to figure out)
2.2. Send them chocolates on their birthday (but it can remind you to)
An ERP cannot
Support for customers
Managing the website
Customer
A customer (otherwise known as a client, buyer, or purchaser) is the entity (individual or organization) that receives goods or services from a seller, generally through a monetary transaction. In ERP, any entity that makes such a transaction with your business is stored in a database of customers.
With an ERP assisting your business management, you start spending a significantly less amount of time slogging away. You’re eliminating factors like manual maintenance, data duplication, communication difficulties, and a lot more when using it. When you’re not spending time updating every single spreadsheet, you can invest it in growing your company.
Cue: an ERP!
It consolidates all your business operations in a single, central monolithic application.
This allows you to view, analyze, and manage all your business operations from one place. No jumping from app to spreadsheet to another app to make sure one job gets done. All data that you enter into an ERP speaks to the other—if you’ve just made a sale, you can use that information directly within the system to update your inventory as well. With an ERP, you can:
Focus on innovation and profitability.
Drastically improve employee productivity.
Avoid the slog of redundant work.
Have everyone on the same page. The data updates for every single user in the system, so there are no discrepancies.
*Maintain track of things and remain transparent. *A full history of all processes, available at all times.
You can now set the pigeons free! That said, an ERP is a tool for_ _a business to utilize. It’s only as efficient as its users make it.
An ERP can
1.1. Manage all your business processes in one system
1.2. Visualize your business’ data and records
1.3. Manage all your business processes in one system
1.4. What an ERP will help you accomplish
An ERP cannot
2.1. Automagically enter accurate information for you
Give you insights in plain language (that’s for you to figure out)
2.2. Send them chocolates on their birthday (but it can remind you to)
An ERP cannot
Support for customers
Managing the website
Quotation
A quotation is a document containing the estimated pricing quotes and other terms of engagement (e.g., taxes, T&C) for what the buyer is looking to purchase. These are usually valid for a limited amount of time, depending on the business’s discretion. Quotations are also known as proposals, estimates, or proforma invoices.
With an ERP assisting your business management, you start spending a significantly less amount of time slogging away. You’re eliminating factors like manual maintenance, data duplication, communication difficulties, and a lot more when using it. When you’re not spending time updating every single spreadsheet, you can invest it in growing your company.
Cue: an ERP!
It consolidates all your business operations in a single, central monolithic application.
This allows you to view, analyze, and manage all your business operations from one place. No jumping from app to spreadsheet to another app to make sure one job gets done. All data that you enter into an ERP speaks to the other—if you’ve just made a sale, you can use that information directly within the system to update your inventory as well. With an ERP, you can:
Focus on innovation and profitability.
Drastically improve employee productivity.
Avoid the slog of redundant work.
Have everyone on the same page. The data updates for every single user in the system, so there are no discrepancies.
*Maintain track of things and remain transparent. *A full history of all processes, available at all times.
You can now set the pigeons free! That said, an ERP is a tool for_ _a business to utilize. It’s only as efficient as its users make it.
An ERP can
1.1. Manage all your business processes in one system
1.2. Visualize your business’ data and records
1.3. Manage all your business processes in one system
1.4. What an ERP will help you accomplish
An ERP cannot
2.1. Automagically enter accurate information for you
Give you insights in plain language (that’s for you to figure out)
2.2. Send them chocolates on their birthday (but it can remind you to)
An ERP cannot
Support for customers
Managing the website
Sales Order
A sales order is the confirmation of a quotation, signifying both parties’ agreement to a monetary transaction. Any deviations from the quotation (change in price, for example) should be settled on before submitting a sales order.
That’s when the lead turns into an opportunity.
An opportunity is created when a lead (or customer) is showing signs of purchasing from you. Once you’ve converted a lead into an opportunity, it’ll go two ways - either they lose interest (in which case, you mark them as Lost), or they wish to see a quotation, which we will discuss under the sales management module section.
With an ERP assisting your business management, you start spending a significantly less amount of time slogging away. You’re eliminating factors like manual maintenance, data duplication, communication difficulties, and a lot more when using it. When you’re not spending time updating every single spreadsheet, you can invest it in growing your company.
Cue: an ERP!
It consolidates all your business operations in a single, central monolithic application.
This allows you to view, analyze, and manage all your business operations from one place. No jumping from app to spreadsheet to another app to make sure one job gets done. All data that you enter into an ERP speaks to the other—if you’ve just made a sale, you can use that information directly within the system to update your inventory as well. With an ERP, you can:
Focus on innovation and profitability.
Drastically improve employee productivity.
Avoid the slog of redundant work.
Have everyone on the same page. The data updates for every single user in the system, so there are no discrepancies.
*Maintain track of things and remain transparent. *A full history of all processes, available at all times.
You can now set the pigeons free! That said, an ERP is a tool for_ _a business to utilize. It’s only as efficient as its users make it.
An ERP can
1.1. Manage all your business processes in one system
1.2. Visualize your business’ data and records
1.3. Manage all your business processes in one system
1.4. What an ERP will help you accomplish
An ERP cannot
2.1. Automagically enter accurate information for you
Give you insights in plain language (that’s for you to figure out)
2.2. Send them chocolates on their birthday (but it can remind you to)
An ERP cannot
Support for customers
Managing the website
Blanket Order
A blanket order is an order from a customer to supply materials for specific items over a given period of time at a pre-negotiated rate. A blanket order can be used to generate sales orders as per the delivery schedule.
With an ERP assisting your business management, you start spending a significantly less amount of time slogging away. You’re eliminating factors like manual maintenance, data duplication, communication difficulties, and a lot more when using it. When you’re not spending time updating every single spreadsheet, you can invest it in growing your company.
Cue: an ERP!
It consolidates all your business operations in a single, central monolithic application.
This allows you to view, analyze, and manage all your business operations from one place. No jumping from app to spreadsheet to another app to make sure one job gets done. All data that you enter into an ERP speaks to the other—if you’ve just made a sale, you can use that information directly within the system to update your inventory as well. With an ERP, you can:
Focus on innovation and profitability.
Drastically improve employee productivity.
Avoid the slog of redundant work.
Have everyone on the same page. The data updates for every single user in the system, so there are no discrepancies.
*Maintain track of things and remain transparent. *A full history of all processes, available at all times.
You can now set the pigeons free! That said, an ERP is a tool for_ _a business to utilize. It’s only as efficient as its users make it.
An ERP can
1.1. Manage all your business processes in one system
1.2. Visualize your business’ data and records
1.3. Manage all your business processes in one system
1.4. What an ERP will help you accomplish
An ERP cannot
2.1. Automagically enter accurate information for you
Give you insights in plain language (that’s for you to figure out)
2.2. Send them chocolates on their birthday (but it can remind you to)
An ERP cannot
Support for customers
Managing the website
Sales Partners
Any entity (individual or company) that assists you in getting business is a sales partner. They are otherwise called channel partners, distributors, dealers, agents, retailers, resellers, etc. Usually, sales partners have a specific commission rate (which you can define within the ERP). When a sales partner is selected in transactions, their commission is auto-calculated for the net total of the transaction.
With an ERP assisting your business management, you start spending a significantly less amount of time slogging away. You’re eliminating factors like manual maintenance, data duplication, communication difficulties, and a lot more when using it. When you’re not spending time updating every single spreadsheet, you can invest it in growing your company.
Cue: an ERP!
It consolidates all your business operations in a single, central monolithic application.
This allows you to view, analyze, and manage all your business operations from one place. No jumping from app to spreadsheet to another app to make sure one job gets done. All data that you enter into an ERP speaks to the other—if you’ve just made a sale, you can use that information directly within the system to update your inventory as well. With an ERP, you can:
Focus on innovation and profitability.
Drastically improve employee productivity.
Avoid the slog of redundant work.
Have everyone on the same page. The data updates for every single user in the system, so there are no discrepancies.
*Maintain track of things and remain transparent. *A full history of all processes, available at all times.
You can now set the pigeons free! That said, an ERP is a tool for_ _a business to utilize. It’s only as efficient as its users make it.
An ERP can
1.1. Manage all your business processes in one system
1.2. Visualize your business’ data and records
1.3. Manage all your business processes in one system
1.4. What an ERP will help you accomplish
An ERP cannot
2.1. Automagically enter accurate information for you
Give you insights in plain language (that’s for you to figure out)
2.2. Send them chocolates on their birthday (but it can remind you to)
An ERP cannot
Support for customers
Managing the website
Salesperson
The sales stage indicates the level at which the opportunity is in the sales cycle (e.g., negotiation). Generally, high-value opportunities go through many phases before the final sales transaction is made. Tracking the stages helps you gain insight into how many opportunities you have at various stages.
With an ERP assisting your business management, you start spending a significantly less amount of time slogging away. You’re eliminating factors like manual maintenance, data duplication, communication difficulties, and a lot more when using it. When you’re not spending time updating every single spreadsheet, you can invest it in growing your company.
Cue: an ERP!
It consolidates all your business operations in a single, central monolithic application.
This allows you to view, analyze, and manage all your business operations from one place. No jumping from app to spreadsheet to another app to make sure one job gets done. All data that you enter into an ERP speaks to the other—if you’ve just made a sale, you can use that information directly within the system to update your inventory as well. With an ERP, you can:
Focus on innovation and profitability.
Drastically improve employee productivity.
Avoid the slog of redundant work.
Have everyone on the same page. The data updates for every single user in the system, so there are no discrepancies.
*Maintain track of things and remain transparent. *A full history of all processes, available at all times.
You can now set the pigeons free! That said, an ERP is a tool for_ _a business to utilize. It’s only as efficient as its users make it.
An ERP can
1.1. Manage all your business processes in one system
1.2. Visualize your business’ data and records
1.3. Manage all your business processes in one system
1.4. What an ERP will help you accomplish
An ERP cannot
2.1. Automagically enter accurate information for you
Give you insights in plain language (that’s for you to figure out)
2.2. Send them chocolates on their birthday (but it can remind you to)
An ERP cannot
Support for customers
Managing the website
Sales reports
You can view your company's sales performance, analyze sales data in different views to see the sales performance.
Sales analytics repor: You can analyse your sales order/invoices and compare the value/quantity between different periods based on certain parameters like customers, customer group, itme, item group, territory or order type.
Sales order analysis report: This report provides current billing and delivery status for all active Sales Orders.
With an ERP assisting your business management, you start spending a significantly less amount of time slogging away. You’re eliminating factors like manual maintenance, data duplication, communication difficulties, and a lot more when using it. When you’re not spending time updating every single spreadsheet, you can invest it in growing your company.
Cue: an ERP!
It consolidates all your business operations in a single, central monolithic application.
This allows you to view, analyze, and manage all your business operations from one place. No jumping from app to spreadsheet to another app to make sure one job gets done. All data that you enter into an ERP speaks to the other—if you’ve just made a sale, you can use that information directly within the system to update your inventory as well. With an ERP, you can:
Focus on innovation and profitability.
Drastically improve employee productivity.
Avoid the slog of redundant work.
Have everyone on the same page. The data updates for every single user in the system, so there are no discrepancies.
*Maintain track of things and remain transparent. *A full history of all processes, available at all times.
You can now set the pigeons free! That said, an ERP is a tool for_ _a business to utilize. It’s only as efficient as its users make it.
An ERP can
1.1. Manage all your business processes in one system
1.2. Visualize your business’ data and records
1.3. Manage all your business processes in one system
1.4. What an ERP will help you accomplish
An ERP cannot
2.1. Automagically enter accurate information for you
Give you insights in plain language (that’s for you to figure out)
2.2. Send them chocolates on their birthday (but it can remind you to)
An ERP cannot
Support for customers
Managing the website
Setting up a selling workflow
After completing their trials and assessments, the sales team at Spindl begins using the following sales workflow:
All existing customers are entered into the system. This gives the salespeople a comprehensive database of details for each customer. Information such as tax ids, account managers, accounting details, territory, etc. Are all added.
A list of sales partners (along with their commission details) is also uploaded to the system. This eliminates the need to manually enter information for these sales partners in future transactions.
Whenever an opportunity (see: CRM module) comes to fruition, a quotation is sent to the customer. The quotation includes all proposed details of the transaction (i.e. Quantity, pricing, tax details, discounts, fulfillment date, etc.).
Once the quotation is approved by the customer, it is converted into a sales order. This acts as a confirmation from the buyer that they are ready to purchase the clothing from Spindl.
In the case of a blanket order being placed, details about the expectations are entered and saved. This includes the validity period, item quantities, and prices. If there are any other terms & conditions, those are also mentioned. Sales orders are generated using the blanket order based on the delivery cycle.
With an ERP assisting your business management, you start spending a significantly less amount of time slogging away. You’re eliminating factors like manual maintenance, data duplication, communication difficulties, and a lot more when using it. When you’re not spending time updating every single spreadsheet, you can invest it in growing your company.
Cue: an ERP!
It consolidates all your business operations in a single, central monolithic application.
This allows you to view, analyze, and manage all your business operations from one place. No jumping from app to spreadsheet to another app to make sure one job gets done. All data that you enter into an ERP speaks to the other—if you’ve just made a sale, you can use that information directly within the system to update your inventory as well. With an ERP, you can:
Focus on innovation and profitability.
Drastically improve employee productivity.
Avoid the slog of redundant work.
Have everyone on the same page. The data updates for every single user in the system, so there are no discrepancies.
*Maintain track of things and remain transparent. *A full history of all processes, available at all times.
You can now set the pigeons free! That said, an ERP is a tool for_ _a business to utilize. It’s only as efficient as its users make it.
An ERP can
1.1. Manage all your business processes in one system
1.2. Visualize your business’ data and records
1.3. Manage all your business processes in one system
1.4. What an ERP will help you accomplish
An ERP cannot
2.1. Automagically enter accurate information for you
Give you insights in plain language (that’s for you to figure out)
2.2. Send them chocolates on their birthday (but it can remind you to)
An ERP cannot
Support for customers
Managing the website
Benefits of using the ERP's selling module
An integrated system benefits all department users in planning and organising better. For example, Max from the procurement department had real-time access to sales orders and reports without switching between different spreadsheets or apps. He could plan out Spindl's raw material purchases and create inventory space accordingly. Even Dex's manufacturing team could create production plans way ahead of schedule based on the sales orders and have clothing ready for delivery efficiently.
Inter-department communication can easily be reduced when all the information is readily available to the responsible parties. This increases the overall productivity and efficiency of any company.
With an ERP assisting your business management, you start spending a significantly less amount of time slogging away. You’re eliminating factors like manual maintenance, data duplication, communication difficulties, and a lot more when using it. When you’re not spending time updating every single spreadsheet, you can invest it in growing your company.
Cue: an ERP!
It consolidates all your business operations in a single, central monolithic application.
This allows you to view, analyze, and manage all your business operations from one place. No jumping from app to spreadsheet to another app to make sure one job gets done. All data that you enter into an ERP speaks to the other—if you’ve just made a sale, you can use that information directly within the system to update your inventory as well. With an ERP, you can:
Focus on innovation and profitability.
Drastically improve employee productivity.
Avoid the slog of redundant work.
Have everyone on the same page. The data updates for every single user in the system, so there are no discrepancies.
*Maintain track of things and remain transparent. *A full history of all processes, available at all times.
You can now set the pigeons free! That said, an ERP is a tool for_ _a business to utilize. It’s only as efficient as its users make it.
An ERP can
1.1. Manage all your business processes in one system
1.2. Visualize your business’ data and records
1.3. Manage all your business processes in one system
1.4. What an ERP will help you accomplish
An ERP cannot
2.1. Automagically enter accurate information for you
Give you insights in plain language (that’s for you to figure out)
2.2. Send them chocolates on their birthday (but it can remind you to)
An ERP cannot
Support for customers
Managing the website
CRM Reports
Using standard CRM reports, you can know the desired details or perform necessary analysis:
With an ERP assisting your business management, you start spending a significantly less amount of time slogging away. You’re eliminating factors like manual maintenance, data duplication, communication difficulties, and a lot more when using it. When you’re not spending time updating every single spreadsheet, you can invest it in growing your company.
Cue: an ERP!
It consolidates all your business operations in a single, central monolithic application.
This allows you to view, analyze, and manage all your business operations from one place. No jumping from app to spreadsheet to another app to make sure one job gets done. All data that you enter into an ERP speaks to the other—if you’ve just made a sale, you can use that information directly within the system to update your inventory as well. With an ERP, you can:
Focus on innovation and profitability.
Drastically improve employee productivity.
Avoid the slog of redundant work.
Have everyone on the same page. The data updates for every single user in the system, so there are no discrepancies.
*Maintain track of things and remain transparent. *A full history of all processes, available at all times.
You can now set the pigeons free! That said, an ERP is a tool for_ _a business to utilize. It’s only as efficient as its users make it.
An ERP can
1.1. Manage all your business processes in one system
1.2. Visualize your business’ data and records
1.3. Manage all your business processes in one system
1.4. What an ERP will help you accomplish
An ERP cannot
2.1. Automagically enter accurate information for you
Give you insights in plain language (that’s for you to figure out)
2.2. Send them chocolates on their birthday (but it can remind you to)
An ERP cannot
Support for customers
Managing the website
Lead Details: This report provides lead name, address, contact details, lead source, territory, and other details.
With an ERP assisting your business management, you start spending a significantly less amount of time slogging away. You’re eliminating factors like manual maintenance, data duplication, communication difficulties, and a lot more when using it. When you’re not spending time updating every single spreadsheet, you can invest it in growing your company.
Cue: an ERP!
It consolidates all your business operations in a single, central monolithic application.
This allows you to view, analyze, and manage all your business operations from one place. No jumping from app to spreadsheet to another app to make sure one job gets done. All data that you enter into an ERP speaks to the other—if you’ve just made a sale, you can use that information directly within the system to update your inventory as well. With an ERP, you can:
Focus on innovation and profitability.
Drastically improve employee productivity.
Avoid the slog of redundant work.
Have everyone on the same page. The data updates for every single user in the system, so there are no discrepancies.
*Maintain track of things and remain transparent. *A full history of all processes, available at all times.
You can now set the pigeons free! That said, an ERP is a tool for_ _a business to utilize. It’s only as efficient as its users make it.
An ERP can
1.1. Manage all your business processes in one system
1.2. Visualize your business’ data and records
1.3. Manage all your business processes in one system
1.4. What an ERP will help you accomplish
An ERP cannot
2.1. Automagically enter accurate information for you
Give you insights in plain language (that’s for you to figure out)
2.2. Send them chocolates on their birthday (but it can remind you to)
An ERP cannot
Support for customers
Managing the website
Sales Funnel: By using the sales funnel report, and by quantifying the number of prospects at each stage of the process, you can get an idea of your potential customers
With an ERP assisting your business management, you start spending a significantly less amount of time slogging away. You’re eliminating factors like manual maintenance, data duplication, communication difficulties, and a lot more when using it. When you’re not spending time updating every single spreadsheet, you can invest it in growing your company.
Cue: an ERP!
It consolidates all your business operations in a single, central monolithic application.
This allows you to view, analyze, and manage all your business operations from one place. No jumping from app to spreadsheet to another app to make sure one job gets done. All data that you enter into an ERP speaks to the other—if you’ve just made a sale, you can use that information directly within the system to update your inventory as well. With an ERP, you can:
Focus on innovation and profitability.
Drastically improve employee productivity.
Avoid the slog of redundant work.
Have everyone on the same page. The data updates for every single user in the system, so there are no discrepancies.
*Maintain track of things and remain transparent. *A full history of all processes, available at all times.
You can now set the pigeons free! That said, an ERP is a tool for_ _a business to utilize. It’s only as efficient as its users make it.
An ERP can
1.1. Manage all your business processes in one system
1.2. Visualize your business’ data and records
1.3. Manage all your business processes in one system
1.4. What an ERP will help you accomplish
An ERP cannot
2.1. Automagically enter accurate information for you
Give you insights in plain language (that’s for you to figure out)
2.2. Send them chocolates on their birthday (but it can remind you to)
An ERP cannot
Support for customers
Managing the website
Using standard CRM reports, you can know the desired details or perform necessary analysis:
With an ERP assisting your business management, you start spending a significantly less amount of time slogging away. You’re eliminating factors like manual maintenance, data duplication, communication difficulties, and a lot more when using it. When you’re not spending time updating every single spreadsheet, you can invest it in growing your company.
Cue: an ERP!
It consolidates all your business operations in a single, central monolithic application.
This allows you to view, analyze, and manage all your business operations from one place. No jumping from app to spreadsheet to another app to make sure one job gets done. All data that you enter into an ERP speaks to the other—if you’ve just made a sale, you can use that information directly within the system to update your inventory as well. With an ERP, you can:
Focus on innovation and profitability.
Drastically improve employee productivity.
Avoid the slog of redundant work.
Have everyone on the same page. The data updates for every single user in the system, so there are no discrepancies.
*Maintain track of things and remain transparent. *A full history of all processes, available at all times.
You can now set the pigeons free! That said, an ERP is a tool for_ _a business to utilize. It’s only as efficient as its users make it.
An ERP can
1.1. Manage all your business processes in one system
1.2. Visualize your business’ data and records
1.3. Manage all your business processes in one system
1.4. What an ERP will help you accomplish
An ERP cannot
2.1. Automagically enter accurate information for you
Give you insights in plain language (that’s for you to figure out)
2.2. Send them chocolates on their birthday (but it can remind you to)
An ERP cannot
Support for customers
Managing the website
Setting up a CRM workflow
To streamline and improve their customer interactions, Saf and Mel decide to implement a CRM workflow in their ERP system.
Existing leads along with their source are imported into the system. All web forms, emails, incomplete orders, etc. are tracked for lead collection.
Leads are assigned to various salespeople. This ensures that every lead is followed up on, maximizing the opportunity for a potential sale.
Opportunities are created and categorized when Leads show promise. This segregation allows for clearer data analysis and ensures that the right people are reaching out for each opportunity type. This helps get accurate reports, and also makes sure that all opportunities are being tracked and actively engaged until they reach the sales stage.
Customers are sorted into groups based on various parameters. This allows them to target groups with the right marketing campaigns, price lists, etc.
A list of all salespeople is added to the database. Sales targets are set based on certain parameters like item categories or territories so the actual sales can be monitored against the expected sales for every salesperson.
With an ERP assisting your business management, you start spending a significantly less amount of time slogging away. You’re eliminating factors like manual maintenance, data duplication, communication difficulties, and a lot more when using it. When you’re not spending time updating every single spreadsheet, you can invest it in growing your company.
Cue: an ERP!
It consolidates all your business operations in a single, central monolithic application.
This allows you to view, analyze, and manage all your business operations from one place. No jumping from app to spreadsheet to another app to make sure one job gets done. All data that you enter into an ERP speaks to the other—if you’ve just made a sale, you can use that information directly within the system to update your inventory as well. With an ERP, you can:
Focus on innovation and profitability.
Drastically improve employee productivity.
Avoid the slog of redundant work.
Have everyone on the same page. The data updates for every single user in the system, so there are no discrepancies.
*Maintain track of things and remain transparent. *A full history of all processes, available at all times.
You can now set the pigeons free! That said, an ERP is a tool for_ _a business to utilize. It’s only as efficient as its users make it.
An ERP can
1.1. Manage all your business processes in one system
1.2. Visualize your business’ data and records
1.3. Manage all your business processes in one system
1.4. What an ERP will help you accomplish
An ERP cannot
2.1. Automagically enter accurate information for you
Give you insights in plain language (that’s for you to figure out)
2.2. Send them chocolates on their birthday (but it can remind you to)
An ERP cannot
Support for customers
Managing the website
Aftereffects of using an ERP's CRM module
Saf and Mel could clearly see and enjoy the benefits of having an ERP CRM in place:
A central system ensures the team attends to the leads/customers timely and captures the history of the relationship with them.
The purchase and manufacturing team could keep an eye on new opportunities/customers and prepare for the next month's orders.
Auto-generated reports help the team to identify issues and work on course correction. The decision-making becomes much easier with real-time reports right in front of them.
A transparent system helps Saf and Mel keep track of the company and employee growth.
A list of all salespeople is added to the database. Sales targets are set based on certain parameters like item categories or territories so the actual sales can be monitored against the expected sales for every salesperson.
With an ERP assisting your business management, you start spending a significantly less amount of time slogging away. You’re eliminating factors like manual maintenance, data duplication, communication difficulties, and a lot more when using it. When you’re not spending time updating every single spreadsheet, you can invest it in growing your company.
Cue: an ERP!
It consolidates all your business operations in a single, central monolithic application.
This allows you to view, analyze, and manage all your business operations from one place. No jumping from app to spreadsheet to another app to make sure one job gets done. All data that you enter into an ERP speaks to the other—if you’ve just made a sale, you can use that information directly within the system to update your inventory as well. With an ERP, you can:
Focus on innovation and profitability.
Drastically improve employee productivity.
Avoid the slog of redundant work.
Have everyone on the same page. The data updates for every single user in the system, so there are no discrepancies.
*Maintain track of things and remain transparent. *A full history of all processes, available at all times.
You can now set the pigeons free! That said, an ERP is a tool for_ _a business to utilize. It’s only as efficient as its users make it.
An ERP can
1.1. Manage all your business processes in one system
1.2. Visualize your business’ data and records
1.3. Manage all your business processes in one system
1.4. What an ERP will help you accomplish
An ERP cannot
2.1. Automagically enter accurate information for you
Give you insights in plain language (that’s for you to figure out)
2.2. Send them chocolates on their birthday (but it can remind you to)
An ERP cannot
Support for customers
Managing the website
Continue to next chapter