Frappe
Products
CRM
Frappe CRM
Fully featured open source CRM
stars ·
18
contributors
Most CRMs overwhelm you or lock features behind paywalls. Frappe CRM helps you work, not slow you down—open-source, intuitive, and free from extra costs.
What is Frappe Cloud?
Application + Infrastructure
benefits
Why Frappe CRM
1
Unlimited users on Frappe Cloud
Scale your sales team without rising software costs.
2
360° customer view
Track leads, deals, contacts, and communication in one unified view.
3
Visual sales pipeline
Manage deals using a drag-and-drop Kanban board with custom stages that match your process.
4
Forecast sales with confidence
Track expected deal value and closure dates to stay on top of revenue projections.
5
Built-in integrations
Easily integrate with ERPNext, Twilio, Exotel, WhatsApp, email, and other communication apps.
7
Dashboard and reporting
Get a clear view of performance with deal stats, conversion rates, and top performer metrics.
8
100% open source and extensible
Own your CRM. Customize, extend, and host it with no vendor restrictions.
What is Frappe Cloud?
Application + Infrastructure
features
What Frappe HR has to offer you
Recruitment
Growth made easy: plan, publish, analyze, engage, evaluate & hire
Employee lifecycle
From onboarding to exits, transfers to promotions, we've got your back every step of the way
Shifts & attendance
Mobile check-ins, roster management, and auto attendance
Leave management
Manage holidays, complex leave policies and encashments
Expense management
Payout advances, streamline travel and expense accounting
Performance management
Plan goals & KRAs, create appraisals and ensure continuous feedback to help employees grow
Payroll
Map diverse pay structures, employee loans & run accurate payroll with integrated accounting
Income tax
Configure regional tax regulations & stay informed at all times with tax computation & projection reports
Mobile app
Access Frappe HR from the convenience of your smartphone
What is Frappe Cloud?
Application + Infrastructure
features
What Frappe HR has to offer you
Recruitment
Growth made easy: plan, publish, analyze, engage, evaluate & hire
Employee lifecycle
From onboarding to exits, transfers to promotions, we've got your back every step of the way
Shifts & attendance
Mobile check-ins, roster management, and auto attendance
Leave management
Manage holidays, complex leave policies and encashments
Expense management
Payout advances, streamline travel and expense accounting
Performance management
Plan goals & KRAs, create appraisals and ensure continuous feedback to help employees grow
Payroll
Map diverse pay structures, employee loans & run accurate payroll with integrated accounting
Income tax
Configure regional tax regulations & stay informed at all times with tax computation & projection reports
Mobile app
Access Frappe HR from the convenience of your smartphone
What is Frappe Cloud?
Application + Infrastructure
features
What Frappe HR has to offer you
Recruitment
Growth made easy: plan, publish, analyze, engage, evaluate & hire
Employee lifecycle
From onboarding to exits, transfers to promotions, we've got your back every step of the way
Shifts & attendance
Mobile check-ins, roster management, and auto attendance
Leave management
Manage holidays, complex leave policies and encashments
Expense management
Payout advances, streamline travel and expense accounting
Performance management
Plan goals & KRAs, create appraisals and ensure continuous feedback to help employees grow
Payroll
Map diverse pay structures, employee loans & run accurate payroll with integrated accounting
Income tax
Configure regional tax regulations & stay informed at all times with tax computation & projection reports
Mobile app
Access Frappe HR from the convenience of your smartphone
What is Frappe Cloud?
Application + Infrastructure
features
What Frappe CRM has to offer you
Contact & Deal Management
Keep all leads, contacts, deals, and organizations organized in one place for a clear sales pipeline.
Communications
Track emails, calls, chats, and team discussions in one system to ensure smooth coordination.
Customization & Controls
Adapt Frappe CRM to your business needs with custom fields, workflows, and permissions.
Workflow Automation
Automate lead assignments, follow-ups, and deal progress to reduce manual work.
Views & Reports
Customize how you see your data with saved, public, and pinned views for quick access.
Integrations
Connect with ERPNext, email, phone, WhatsApp, and other tools you already use.
Progressive Web App
Access your CRM from any device, with a fast, app-like experience right from your browser.
What is Frappe Cloud?
Application + Infrastructure
comparison
Why Frappe Learning is the smarter choice
| Features | Frappe Learning | Moodle | Google Classroom | Canvas LMS | Talent LMS |
|---|---|---|---|---|---|
| Courses | |||||
| Batches | |||||
| Quizzes | |||||
| Open source | |||||
| Unlimited users | |||||
| Customization without vendor | |||||
| Unrestricted features |
What is Frappe Cloud?
Application + Infrastructure
comparison
Why Frappe CRM is the smarter choice
| Features | Frappe CRM | Salesforce | Leadsquared | Pipedrive | Zoho CRM |
|---|---|---|---|---|---|
| Open Source | |||||
| Unlimited users | |||||
| Customization without vendor | |||||
| Pricing | Starts at $5/site on Frappe Cloud | Starts at $25/user | Starts at $25/user | Starts at $12/user | Starts at $10/user |
| Lead/Deal Management | |||||
| Email/Call | |||||
| Dashboard and Analytics | Yes,with Frappe Insights | ||||
| Tasks/Notes |
What is Frappe Cloud?
Application + Infrastructure
from the author
Story of Frappe CRM
"CRMs are meant to help sales teams, but too often, they do the opposite. Having worked on MS Dynamics CRM, I saw firsthand how they can feel overwhelming—filled with rigid structures, unnecessary fields, and complex workflows that slow teams down instead of helping them close deals.
The CRM module in ERPNext had its own challenges. It wasn’t built with sales-first functionality in mind, and the sales team found it lacking the flexibility and key features they needed to manage leads, track interactions, and move deals forward.
Instead of trying to fix a system that wasn’t designed for sales, we decided to build Frappe CRM from the ground up—a simple, flexible, and open-source CRM that gives sales team full control."
Product Engineer
user reviews
Take it from our users
user reviews
Take it from our users
Nilay Patel
Vulcan Group
“Hands down, one of the best features of Frappe CRM is its WhatsApp integration.
It's a total game-changer for keeping in touch with our clients. The UI? Super clean and straightforward, making it a breeze to navigate.
But what really stands out is how easy it is to customize. We've tailored it to fit our workflow like a glove. Frappe CRM? It just works.”
Aniket Bapat
Chandorkar Technologies OPC Pvt. Ltd.
"Overall, Frappe CRM seems like a good option for businesses that are looking for an easy-to-use CRM solution.
This CRM provides centralised customer information, improved communication within team members to take follow-ups, etc."
View all testimonials
Ready to close deals effectively?