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Insights

Frappe CRM

Simplifying Customer Relationships.

Modern and 100% Open-source, CRM solution to supercharge your sales operations.

Frappe CRM is a powerful customer relationship management platform designed to streamline and optimize sales, marketing, and customer service processes. With its user-friendly interface and customizable features, Frappe CRM helps businesses efficiently manage interactions and enhance customer satisfaction.

AGPL-3.0

148
1.1.1

Docs

Github

Deal

All Your Deal Needs In One Place 

No more switching screens, manage every aspect of a deal from a single, intuitive interface, right here on this page

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Custom Views

Craft Your Perfect View

Filter, sort & customize your data with Custom Views. Boost efficiency and focus on what matters.

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Calling

Turn Calls Into Conversions 

Go beyond emails and forms with effortless one-click calling from your deal and contact pages, forging genuine connections and accelerating your conversions

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Customization

As Unique As Your Business

Frappe CRM adapts to your business, not the other way around. Customize actions, fields, and bulk actions to create a CRM experience that perfectly fits your unique workflow.

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TESTIMONIALS

What Users Have To Say

muchai

Asif Mulani

Partner Manager - Europe

At Frappe, we've been using ERPNext for our internal data management since day 1. While we had all the necessary data in one place, we struggled to quickly extract insights from multiple data sources for strategic decision-making.

Last year, Saqib Ansari developed Frappe Insights, a tool that has been a game-changer for me and all of us at Frappe. With just a few clicks, I'm able to write queries and generate charts and reports. It's been an invaluable addition to our business and operational workflow.

from the Author

The Story of Frappe CRM

I was presented with opportunities to work on a new product a couple of times but I hesitated because of the framework. You see, we're constantly developing new products at Frappe, and I've always wanted to create something of my own. So I stopped resisting and grabbed this opportunity.

But why CRM, specifically? ERPNext, already has a CRM module right? Yeah but, It is basically a collection of doctypes, it's not very user-friendly or should I say agent-friendly, hard to navigate and to know your next move, there are many such challenges. It felt like it needs a separate app.

While there are plenty of CRM solutions out there, including some popular ones like Salesforce, Lead Squared, HubSpot, and Zoho, there are very few open-source CRM options available. And the few that exist aren't yet up to par or are already dead.

- Shariq Ansari