Pricing - Frappe Cloud

Pricing that's made to fit

Because in hosting, one size doesn’t fit all.

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Sites

Create a single site with multiple apps on shared servers.

onwards /mo

₹

410

onwards /mo

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Quick install for 150+ apps

Easy upgrades and restores

Multi-region hosting

Monitoring

Custom domain

Custom app deployment

Multiple environments

SSH Access

Offsite backups

Product Warranty

Servers

Get a complete virtual machine to host multiple sites and benches.

onwards /mo

₹

1,800

onwards /mo

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Benefits of Site plans plus

Dedicated and shared instances

Unlimited sites and benches

Better isolation, higher reliability

Predictable performance

Server analytics

Resource utilization alerts

Ease of scaling

Server snapshots

Auto-scaling

Expandable storage

Product Warranty with priority SLA (optional)

Some teams care about reliability and guarantees, while others want to optimise cost. Some want flexibility in server specs, while others look for geographical coverage and data residency.

That’s why Frappe Cloud is built as a multi-cloud platform. You can choose the cloud provider, region, and the setup - based on what fits your use case. Whatever you choose, Frappe Cloud delivers a consistent hosting experience.

Watch this webinar to understand How To Choose The Best Frappe Cloud Plan

Why hosting on Frappe Cloud is better than self-hosting

	SELF HOSTED	FRAPPE CLOUD
Deployment	Install and deploy with Linux Shell	UI-based containerised deployments
Automatic Upgrades	Manually set up cron jobs	︎ Easily schedule and manage deployments and upgrades from the UI
Backups	Manual and error-prone	︎ Automated, including offsite backups
Logs and Monitoring	Manual configuration	Automated and always on
Disaster Recovery	Manual and error-prone	Automated and always on
Access control	Unrestricted access	Granular permissions at site, server, and bench level
Hosting Support	Not supported	Premium support
SSH Access	Yes, but without logging	Yes, with audit logs
Analytics	Not available	︎ Detailed analytics to monitor your resources for bottlenecks
Pricing	Complicated and unpredictable	Simple, fair and predictable
Utilisation alerts	Not available	︎ Proactive alerts for key metrics such as CPU, memory, disk space, resource starvation
Frappe Support	Not available	Available for first-party Frappe apps like ERPNext, Frappe HR, etc.

Frequently asked questions

How do I decide between site and server plans?

Site plans are shared, compute-based plans designed for simple setups and quick starts. Server plans give you a full virtual machine with dedicated or shared resources and are suited for larger, more flexible deployments.

Can I start with Site plans and move to Server plans later?

Yes. Many teams start with Site plans to try things out and later move to Server plans as requirements grow. Migration effort depends on your setup and usage.

What is Product Warranty?

Product Warranty is support from Frappe engineers for fixing bugs in Frappe Apps (e.g. ERPNext, Frappe HR, Frappe Framework) and Frappe Cloud. You can raise tickets from the support portal and our engineers will respond in a stipulated response time. Note that this does not include functional support.

Is Frappe Cloud more expensive than self-hosting?

Not always. While raw infrastructure might appear cheaper when self-hosted, Frappe Cloud often reduces hidden costs such as DevOps effort, downtime risk, failed upgrades, and long-term maintenance.

Is Hetzner meant for production workloads?

Hetzner is best suited for development, testing, and demo environments. However, it can also be used for production workloads as long as there are no mission-critical use cases (which necessitate reliability guarantees from AWS/OCI). For such workloads (where uptime and durability are critical), Frappe recommends dedicated AWS or OCI instances.

Do I need deep technical knowledge to use Frappe Cloud?

No. Frappe Cloud is designed to be self-serve and accessible, while still offering advanced options for teams that need more control.

Will performance be slower on Hetzner?

It can be. When you choose Hetzner, you prioritise affordability over consistent performance. For most development, demo, and testing use cases, Hetzner works well. If you need predictable performance for sustained workloads, choosing a dedicated instance setup on AWS or OCI is recommended.

How do I make payments?

You can choose from 2 payment modes: Pay via card: The Invoice amount will be deducted directly from your card at the end of the month. Pay via prepaid credit: First, you add money to your prepaid credit wallet using your card, PayPal, or additional payment modes based on your region. The invoice will be deducted from your credit balance at the end of each month. While paying via prepaid credit you should ensure that the necessary credits are available in your wallet for uninterrupted services.

How do I set up my payments?

Go to your Account settings by clicking on your name on the bottom left corner, and go to the Billing tab. Click on the Set up Payment Method button and add your card details. After this is successful, a monthly subscription for you will be created.

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