What is included?

1. Applicable for sites hosted on Frappe Cloud
2. Replicable bug fixes support on ERPNext features



What is excluded?

1. Self-hosted ERPNext installations
2. Functional Queries
3. Implementation support
4. Customization support
5. Accessing ERPNext site of the customer

What is included?

1. Warranty of bug fixes in the core product
2. Included site level investigation on issues
3. Assures site level bug fixes and updates
4. Applicable for FC & self-hosted sites



What is excluded?

1. Functional Queries
2. Implementation support
3. Customization support